Terms of service
Terms and Conditions
The General Terms and Conditions (GTC) below govern the contractual relationship between you as the customer and FOKOWO.com, hereinafter referred to as the "Provider." By ordering goods on FOKOWO.com, you agree to the GTC. The contract is concluded when the Provider accepts your order by sending an order confirmation via email.
Prices and Payment Prices for goods on FOKOWO.com are stated in euros and include VAT. Shipping costs may vary depending on the delivery address and are indicated separately. Payment is made by credit card, PayPal, or invoice, subject to a positive credit check.
Delivery FOKOWO.com delivers worldwide. Delivery times may vary depending on the delivery address and product and will be indicated at the time of ordering. The risk of loss or damage to the goods passes to the customer upon delivery.
Right of Withdrawal and Returns You have the right to withdraw from the contract within 14 days of receiving the goods without giving any reason. To exercise your right of withdrawal, you must inform us (FOKOWO.com, [Address], [Email], [Phone]) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. If you withdraw from this contract, we will refund all payments received from you, including delivery costs (except for additional costs arising from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We may withhold the refund until we have received the goods back or you have provided evidence of having sent back the goods, whichever is earlier. You shall bear the direct cost of returning the goods.
Warranty and Liability FOKOW.com ensures that the delivered goods are free from defects at the time of delivery. If the goods are nevertheless defective, you are entitled to subsequent performance in the form of rectification of defects or replacement delivery. If subsequent performance fails or is impossible, you may withdraw from the contract or reduce the purchase price. FOKOWO.com, its legal representatives, or vicarious agents shall only be liable for damages caused intentionally or through gross negligence in accordance with statutory provisions. In the case of slight negligence, FOKOWO.com shall only be liable for breaches of material contractual obligations and limited to foreseeable damages.
Data Protection We take the protection of your data seriously. We only collect, store, and process personal data within the framework of legal provisions and for the purpose of executing the contractual relationship. Your data will only be disclosed to third parties as part of contract processing, e.g., for payment and shipping processing.
Final Provisions Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction for all disputes arising from this contract is, to the extent legally permissible, Vienna, Austria. Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected. In place of the invalid provisions, a provision that comes closest to the economic purpose of the invalid provision shall apply.